Effective Date:

March 19, 2025

Introduction

Welcome to Alpine Patio and Home Products (the “Website”). This Terms of Use Agreement (the “Agreement”) sets forth the terms and conditions governing your access and use of the Website and any products, materials, and services provided by or through the Website (collectively, the “Services”).

By using or accessing the Services (or by clicking “accept” or “agree” when prompted), you agree to be bound by the terms of this Agreement. If you do not agree, you must exit the Website immediately and refrain from using the Services.

1. Acceptance of this Agreement

1.1 Eligibility Requirements

To use the Website or Services, you must:

✔️ Be at least 18 years old

✔️ Not be a competitor of Alpine Patio and Home Products or use the Services for competing purposes

By using the Website, you represent that you meet these eligibility requirements.

1.2 Changes to this Agreement

We reserve the right to modify this Agreement at any time. Changes become effective upon posting. Continued use of the Services after updates signifies your acceptance of the revised terms.

2. Access to Services

2.1 Modifications to Services

We may modify, suspend, or discontinue any part of the Services at any time, without notice.

2.2 Account Registration

You may need to create an account to access certain Services. You agree to provide accurate and up-to-date information.

2.3 Account Security

You are responsible for:

✔️ Keeping your login credentials confidential

✔️ Any activity under your account

✔️ Notifying us of unauthorized access

We are not liable for any losses caused by unauthorized account use.

2.4 Account Termination

We reserve the right to suspend or delete your account at our discretion, including for violation of this Agreement.

3. Permitted & Prohibited Uses

3.1 Permitted Uses

You may use the Services only for lawful purposes and in compliance with this Agreement.

3.2 Prohibited Activities

You agree not to:

🚫 Violate any laws

🚫 Send spam, chain letters, or unsolicited communications

🚫 Impersonate others

🚫 Engage in fraudulent activities

🚫 Interfere with website functionality

🚫 Upload viruses, malware, or harmful software

🚫 Attempt to hack, scrape, or disrupt our Services

Violation of these terms may result in account suspension or legal action.

4. Purchases & Payments

4.1 Purchasing Process

By completing a purchase, you:

✔️ Agree to pay all fees and applicable taxes

✔️ Authorize us to charge your selected payment method

4.2 Accepted Payment Methods

Payments are securely processed via:

- Stripe (Privacy Policy)

- PayPal (Privacy Policy)

- Intuit (Privacy Policy)

4.3 No Refunds

Unless otherwise specified, all sales are final and non-refundable.

4.4 Subscription Services

If a subscription is offered, payments will be automatically renewed unless canceled before the next billing cycle.

5. Intellectual Property

✔️ All content, trademarks, and materials on the Website belong to Alpine Patio and Home Products or our licensors.

✔️ You may not copy, modify, or distribute our content without permission.

6. User-Generated Content

✔️ You may submit comments, feedback, and reviews.

✔️ By submitting content, you grant us a

non-exclusive, royalty-free, perpetual license

to use and distribute it.

✔️ We

reserve the right

to remove any content that violates this Agreement.

7. Privacy & Data Protection

✔️ Your use of the Services is also governed by our Privacy Policy .

✔️ We do NOT sell your data to third parties.

✔️ SMS/text message opt-in data will not be shared with third parties for marketing purposes.

8. SMS/Text Messaging Compliance

✔️ Opt-In: By subscribing to text messages, you consent to receiving SMS communications for appointment reminders, updates, and promotions.

✔️ Opt-Out: Reply STOP to unsubscribe at any time.

✔️ Help: Text HELP for support or email us at [email protected].

✔️ Message & Data Rates: Standard carrier rates may apply. We comply with A2P 10DLC regulations, ensuring transparency and security in SMS communications.

9. Disclaimer of Warranties

The Services are provided “as-is” and “as available” without warranties of any kind. We do not guarantee that:

🚫 The Services will be error-free or uninterrupted

🚫 Any specific results will be achieved from using our Services

10. Limitation of Liability

To the fullest extent permitted by law:

✔️ We are not liable for any indirect, incidental, or consequential damages arising from the use of our Services.

✔️ Our maximum liability is limited to the amount you paid for the Services in the past 6 months or $100, whichever is greater.

11. Dispute Resolution & Governing Law

✔️ Governing Law: This Agreement is governed by the laws of California.

✔️ Mandatory Arbitration: Any disputes shall be resolved through binding arbitration, waiving the right to a lawsuit or class action.

✔️ Time Limit: Claims must be filed within one (1) year from the cause of action.

12. General Terms

✔️ Severability: If any provision is found invalid, the remaining terms still apply.

✔️ No Waiver: Failure to enforce any term does not waive our right to do so in the future.

✔️ Entire Agreement: This Agreement, along with our Privacy Policy , constitutes the full understanding between you and Alpine Patio and Home Products.

13. Contact Information

For any questions regarding this Agreement:

📧 Email: [email protected]

📍 Address: Alpine Patio and Home Products

🔹 Last Updated: March 19, 2025