Privacy Policy

Effective Date: March 19, 2025

Introduction

At Alpine Patio and Home Products (“we,” “us,” “our”), we value and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you access our website, engage with us on social media, or purchase our products or services.

By using our website or services, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy. We may update this policy periodically, and any changes will be effective immediately upon posting on our website. Please review this policy regularly to stay informed about how we protect your data.

Information We Collect

When you interact with Alpine Patio and Home Products, we may collect the following types of information:

Personal Information

This includes data that can personally identify you, such as:

- Name

- Address

- Email address

- Phone number

- Payment details (processed securely through third-party payment providers)

- Demographic details such as location and preferences

Automatically Collected Data

When you visit our website, we may automatically collect information such as:

- IP address

- Browser type

- Pages visited and time spent on our site

- Device information if accessed via mobile

Financial Data

We do not store full credit card details. Payments are processed securely through our third-party providers:

-Stripe (Privacy Policy)

-PayPal (Privacy Policy)

-Intuit (Privacy Policy)

Social Media Data

If you engage with us on platforms like Facebook or Instagram, we may collect publicly available information such as your profile name, email, and interactions with our content.

Cookies

We may use cookies to improve site performance and personalize your experience. You can disable cookies through your browser settings.

How We Use Your Information

We use collected data for the following purposes:

✔️ Provide estimates or services

✔️Respond to inquiries or support requests

✔️Send appointment reminders or updates

✔️Deliver promotional offers (if opted in)

✔️Improve our services and user experience

✔️Comply with legal obligations

We may also use anonymized data to analyze website trends or service performance.

HOW WE PROTECT YOUR DATA

We take reasonable steps to protect your information. This includes secure servers, SSL encryption, and limiting access to authorized personnel only.

All payments are processed through secure third-party platforms. We do not store full financial data on our servers.

Data Sharing Policy

We do not sell your data.

We may share limited information with service providers strictly for the purpose of delivering our services (e.g., SMS platforms, CRMs, and payment processors). All providers are required to keep your data confidential.

SMS consent information is not shared with any third parties except those needed to deliver the messages (e.g., message aggregators).

A2P 10DLC Compliance & SMS Data Protection

If you opt in to receive text messages from Alpine Patio and Home Products, we ensure your data is protected:

✔️ No data sharing with third parties for marketing purposes

✔️ Limited use strictly for appointment confirmations, service updates, and offers you’ve opted into

✔️ Opt-out anytime by replying STOP to any text message

Data Security

We implement strict security measures to protect your personal information, including:

✔️ SSL encryption for transactions

✔️ Limited access to personal data within our organization

✔️ Secure payment processing with third-party providers

Your Rights & Choices

You have the right to:

✔️ Request a copy of your personal data

✔️ Update or correct your information

✔️ Opt out of marketing communications

✔️ Request deletion of your data (subject to legal requirements)

✔️Ask questions about how we use or store your data

To exercise these rights, contact us at [email protected] .

Third-Party Integrations

We may use third-party services such as:

🔹 Google Analytics

( Privacy Policy )

🔹 Facebook Advertising

( Privacy Policy )

These services help us analyze website performance and improve marketing efforts. You can opt out of data collection through their respective platforms.

Children’s Privacy

We do not knowingly collect information from children under 13. If you believe a child has provided us with personal data, contact us for removal.

Updates to This Privacy Policy

We may update this Privacy Policy as needed. The latest version will always be available on our website.

Contact Information

📍Alpine Patio and Home Products

📧 Email: [email protected]

📅 Last Updated: March 19, 2025